Around the House

9/30/2024 (Permalink)

Smoking and candle use are just two leading cause of death in home fires in the Unites States every year. You may be surprised to learn that most smoking fires were started on an exterior balcony or open porch. Many smoking fire deaths were also related to the use of medical oxygen while smoking. Three of every five candle fires involved the candle being placed next to combustible materials, leaving them burning while you sleep or placing flammable material near a candle such as pillows, blankets or clothing.  Another hint is do not smoke in your bed or after taking medicine that makes you tired. Your friends at SERVPRO of Manistee, Ludington, and Cadillac hope you never have a damaging fire but if you do, give us a call at 231-723-4872 and we can help in making it "Like it never even happened."

Fire Tips

9/25/2023 (Permalink)

The American Red Cross has already responded to more than 20,000 house fires this year, and that is only some of the fires that have occurred.

Smoke detectors will always be the best way to protect your home and your life, but there are a few other things you can do to make your home more fire-safe. Even cleaning up can protect and prevent fires in your home.

After the fire

6/30/2022 (Permalink)

After the fire trucks leave, your home likely suffers from fire and smoke damage and extensive water damage from firefighting efforts. The experts at SERVPRO of Manistee, Ludington and Cadillac have the specialized fire restoration training needed to restore your home to pre-fire condition. There are several immediate issues that need addressed. Every fire damage event is a little different, and requires a unique solution, but the general process stays the same. The steps listed below illustrate our process for the “typical” fire damage emergency.

Have Questions About Fire, Smoke, or Soot Damage? Call Today – (231) 723-4872

Step 1: Emergency Contact

The restoration process begins when you call us. If you call during business hours, the office staff will ask questions regarding the fire damage event that will help us respond immediately with the appropriate equipment and resources. After hours calls will be answered by our trained answering service who will get the basic information (name and best contact number) and will page one of the owners or managers on call. We will then immediately return your call and get the process started.

Step 2: Inspection and Fire Damage Assessment

As soon as the fire department clears the site and the fire marshal gives the go ahead (may not be necessary on smaller fires), we carefully inspect and test of your home or property to determine the extent of the fire, smoke, and soot damage. This step is crucial to developing a plan of action. At this time we can answer any questions you or your insurance agent or adjuster may have and gather information allowing us to provide a price to clean the structure and contents.

Step 3: Immediate Board-Up and Roof-Tarp Service

Fire damage can often compromise windows, walls, and roofs. To maintain security and to protect against further damage, we can board up missing windows and walls and place tarps on damaged roofs. Unfortunately, there are people who prey on home and business owners who have suffered a loss. They are not above following a fire truck and coming back later to see what isn’t secured. SERVPRO of Manistee, Ludington, and Cadillac can provide security with board-up and roof-tarp services.

Step 4: Water Removal and Drying (if water damage is present)

If the fire is severe and your electric service is compromised, SERVPRO of Manistee, Ludington, and Cadillac can help get power restored. We can also help get heat restored if freezing temperatures are an issue. The water removal process begins almost immediately (if power is available) and removes the majority of the water. We then use dehumidifiers and air movers to remove the remaining water and complete the drying process. 

Step 5: Removal of Smoke and Soot from All Surfaces

Often once the drying is complete, (usually 3-4 days or less) an adjuster approved estimate has been prepared and contracts signed. SERVPRO of Manistee, Ludington, and Cadillac crews are then ready to start cleaning your home or business. We use specialized equipment and techniques to remove smoke and soot from ceilings, walls, and other surfaces. 

Step 6: Cleaning and Sanitizing

We clean, sanitize, and disinfect all of the restorable items and structures that were damaged by the fire. We use a variety of cleaning techniques to restore your belongings to pre-fire condition. Normal procedures include HEPA vacuuming (if necessary) followed by wet cleaning hard surfaces and non-pourus surfaces. If needed, we can clean many contents with our ultra-sonic cleaning machine. We’re also trained to remove odors using industrial air scrubbers, ozone generators, and fogging equipment.

Step 7: Restoration

Restoration is the final step—getting your home or business to its pre-fire condition. Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet; or it may entail major repairs such as the reconstruction of various areas or rooms in a home or business. SERVPRO of Manistee, Ludington, and Cadillac is a full service restoration company. Our general contracting license allows our in-house carpenters and sub-contractors to safely restore your home or business. We follow all Michigan building codes and OHSA rules to protect you and our employees.

What to expect if you have a fire in your home

6/29/2022 (Permalink)

Fire damage, including smoke and soot, affects not only the structure of your house but also your belongings. SERVPRO of Manistee, Ludington and Cadillac understands your family’s furniture, clothing, keepsakes, and other belongings make your house more than a structure; they make it a home. Contents cleaning is one area where “Do it yourself” attempts are probably a bad idea. Unlike structural areas where you can cover incomplete cleaning with a coat of paint, content cleaning needs to be done correctly or your home could smell when high humidity amplifies odors in the summer.

If You Have Questions or Need Help, Call Us Today – (231) 723-4872

Contents Restoration

SERVPRO of Manistee, Ludington and Cadillac specializes in restoring contents damaged by water, fire, or mold. Our expertise and “restore” versus “replace” mentality can help you save money while preserving precious keepsakes that can’t be replaced. We pretest your belongings to determine what items we can restore to pre-fire condition. We use several methods of cleaning your contents, including:

• Dry Cleaning - Used for cleaning light residues or to pre-clean prior to wet cleaning. This can involve using a natural rubber “dry sponge” or HEPA vacuuming the surfaces.
• Wet Cleaning - An effective cleaning method for removing moderate to heavy residues.
• Spray and Wipe -Effective for items that can’t withstand wet cleaning.
• Foam Cleaning - Used for upholstery fabrics that might shrink or bleed if wet cleaned.
• Abrasive Cleaning - Involves agitation of the surface being cleaned.
• Immersion or Ultrasonic Cleaning - Contents are dipped into a bath of the cleaning product.
   

Move-Outs/Pack-Outs

If your home requires extensive restoration or cleaning due to fire damage, SERVPRO of Manistee, Ludington and Cadillac can conduct an organized, efficient move-out of the affected area. Move-out will provide several benefits, including:

• A quicker remodeling process
• Protecting items from potential damage
• Protecting contents from further on-site damage

It is not unusual for restoration to take several months. SERVPRO of Manistee, Ludington, and Cadillac uses a state of the art bar code tracking system which allows us to find your Christmas decorations, or Easter basket when the seasons change. After restoration is completed, we will work with you to coordinate the move-in according to your needs. Make sure to check with your insurance company to see if you have coverage limits on contents.

Electronic Cleanup

Fire-damaged electronics can present a serious hazard. Do not attempt to turn on or operate any electrical device that you suspect has been damaged by fire. Smoke residues can contain acids that corrode metal surfaces. If the residues are not removed, corrosion causes electronic failure in the device. We will coordinate the restoration of your electronics, including:

• Television sets
• DVD players
• Computers
• And more

The process of fighting the fire involves spraying water on the fire to cool and wet the structure. This also creates large amounts of steam which aids in firefighting but can damage electronics far from the source. The key to restoring electronics is taking prompt action to prevent further damage. Electronics will be cleaned and inspected by a qualified electronics technician.

Document / Photograph Drying

When your valuable documents, including photographs, are damaged by water, fire, or steam, extreme caution should be taken to help ensure the fire damage does not destroy the document. Although some documents may not be restored to pre-fire damage condition, SERVPRO of Manistee, Ludington and Cadillac can save a great deal and help minimize additional damage. 

Depending on the type of documents and the level of fire, smoke, or soot damage, they have five options for the restoration of documents:

• Air Drying
• Dehumidification
• Freezer Drying
• Vacuum Freeze Drying
• Vacuum Thermal Drying

A final option involves actually copying the documents and returning them in digital format.

Contents Claim Inventory Service

When a fire emergency strikes, the damage can often feel overwhelming. We can help ease the worry and confusion during the recovery process by offering our Contents Claim Inventory Service (CCIS), which provides a detailed and accurate list of your belongings. We take a room-by-room inventory of your contents, including digital photos, and in some instances, bar coding. Be sure to ask the professionals at SERVPRO of Manistee, Ludington, and Cadillac if this service is covered by your insurance company.

Our Contents Claim Inventory Service:

• Pre-loss list and value of contents
• Detailed and accurate report
• Better information to settle claims quicker
• Assistance with burden of proof for claims

Peace of mind when you need it most! Because you have enough to worry about after suffering a loss, let the experts at SERVPRO use our experience to help make it “Like it never even happened.”

What to expect if you have a fire in your home

6/29/2022 (Permalink)

Fire Tips that can help you until the professionals arrive

 Fire damage can range from burning a pan of food on the range, to a furnace or stove puff back, to a major electrical fire. The experts at SERVPRO of Manistee, Ludington, and Cadillac will meet you or your representatives on site to determine the scope of work. Often we will also meet with your insurance adjuster (with your permission) to make sure everyone agrees what needs done, who is going to do it, and the approximate cost. In fires, as with most insurance claims, communication is the key to make everything go smoothly.

Issues you need to be aware of on a fire include:

• Is there also water damage that needs addressed?
• Does the home require board up or roof repairs?
• Do you have electricity?
• Can you stay in the home or do you need to move out?
• Will the contents need “packed out” and stored?
• Has the fire marshal or building inspector signed off?

After any fire damage situation, your primary focus should be safety first:

• Is it safe to stay in the house?
• Electrical and "slip and fall" hazards are some of the most prevalent concerns.
• Only do activities that are safe for you to perform.
• Wet materials can be VERY heavy. Be careful!

Have Smoke or Fire Damage? Call (231) 723-4872

What To Do After A Fire

• Limit movement in the home to prevent soot particles from being embedded into upholstery and carpets.
• Keep hands clean so as not to further soil upholstery, walls and woodwork.
• Place clean towels or old linens on rugs, upholstery and carpet traffic areas.
• If electricity is off, empty freezer and refrigerator and prop doors open.
• Clean and protect chrome with light coating of petroleum jelly or oil.
• Wash houseplants on both sides of leaves.
• Change HVAC filter.
• Tape double layers of cheesecloth over air registers.

What NOT To Do After A Fire

• Don't attempt to wash any walls or painted surfaces or shampoo carpet or upholstery without contacting us.
• Don't attempt to clean any electrical appliances that may have been close to fire, heat or water without consulting an authorized repair service.
• Don't use any canned or packaged food or beverages that may have been stored near the fire, heat or water.
• Don't turn on ceiling fixtures if ceiling is wet. The wiring may be damaged.
• Don't send garments to an ordinary dry cleaner. Improper cleaning may set smoke odor.

Fire Tips

6/24/2022 (Permalink)

Smoking and candle use are just two leading cause of death in home fires in the Unites States every year. You may be surprised to learn that most smoking fires were started on an exterior balcony or open porch. Many smoking fire deaths were also related to the use of medical oxygen while smoking. Three of every five candle fires involved the candle being placed next to combustible materials, leaving them burning while you sleep or placing flammable material near a candle such as pillows, blankets or clothing.  Another hint is do not smoke in your bed or after taking medicine that makes you tired. Your friends at SERVPRO of Manistee, Ludington, and Cadillac hope you never have a damaging fire but if you do, give us a call at 231-723-4872 and we can help in making it "Like it never even happened."

When you suffered fire damage call SERVPRO

4/15/2022 (Permalink)

When a home or business fire occurs it can be a very stressful event. Damage to personal belongings and the contests of a building is just one of the concerns. The timely mitigation is the key to controlling the damage, while reducing the downtime and the recovery costs. SERVPRO of Manistee, Ludington and Cadillac offers 24 hour emergency because they know and understand how disruptive fires can be for families, business owners, tenants and even customers. Our professionals can help prevent fire damage from creating long term problems by being on site within hours to begin emergency mitigation services. The rapid response by our professionals will help limit damages. Call SERVPRO of Manistee, Ludington and Cadillac at 231-723-4872 so we can help your home or business get back to "Like it never even happened."

Smoke alarms: saving lives

4/15/2022 (Permalink)

Smoke alarms play a vital role in saving lives, and when properly installed and maintained can reduce the risk of fire injury by half.

In homes, smoke alarms should be in every bedroom, outside all sleeping quarters and on every level including the basement. In office and commercial environments, check your state requirements or contact your local Fire Marshall to help ensure specific building fire codes and smoke detector requirements are met.

Review the following tips regarding smoke detector installation and maintenance:

- Install smoke alarms on every level of the house, including basements

- Smoke alarms should be installed away from the kitchen to prevent false alarm. They should generally be at least 10 feet from a cooking appliance. 

- Test smoke alarms at least monthly using the test button. 

- Replace batteries in all smoke alarms at least once a year and the unit replaced every ten years. If the alarm "chirps" the battery is low and should be replaced right away. Smoke alarms with non-replaceable batteries need the entire smoke alarm unit replaced every ten years.

- Never disable or remove the battery from and alarm. 

If you need help installing, testing or changing batteries in your smoke alarms contact your local Fire Department. 

Make sure your home or business has a fire emergency plan in place. For more information on Emergency Preparedness call SERVPRO of Manistee, Ludington and Cadillac at 231-723-4872 that is always ready to help.

Top causes of at home fires

6/28/2021 (Permalink)

Smoking and candle use are just two leading cause of death in home fires in the Unites States every year. You may be surprised to learn that most smoking fires were started on an exterior balcony or open porch. Many smoking fire deaths were also related to the use of medical oxygen while smoking. Three of every five candle fires involved the candle being placed next to combustible materials, leaving them burning while you sleep or placing flammable material near a candle such as pillows, blankets or clothing.  Another hint is do not smoke in your bed or after taking medicine that makes you tired. Your friends at SERVPRO of Manistee, Ludington, and Cadillac hope you never have a damaging fire but if you do, give us a call at 231-723-4872 and we can help in making it "Like it never even happened."

What to expect if you have a fire in your home

6/23/2021 (Permalink)

Not an expert on fires.... that's OK, we can help! As anyone who has suffered a water loss and called SERVPRO of Manistee, Ludington, and Cadillac can tell you, SERVPROS' response can be amazing. The phone is answered 24/7 by a trained operator, managers return your call within one hour, and a crew is onsite within 4 hours. But what about fire losses? The first part of the experience is the same and if needed a crew can be on site boarding up and protecting your home within hours. But fires are different. Often the fire department and maybe a fire Marshall must clear and release the scene before anyone is allow inside the home. Sometimes a C&O (Cause and Origin) representative from the insurance company gets involved. It is not unusual for the home to not have power or water. Unlike water losses, your insurance adjuster or C&O expert may want to see the scene before it is disturbed and cleaning started. Usually the insurance company will want at least a preliminary estimate before work starts.  If there is structural damage, local building inspectors may get involved to check for code upgrades. Getting the utilities turned on can be a challenge. If subcontractors are needed it may be necessary to wait for their estimates. After hiring SERVPRO,  none of these possible events are your problem. The highly trained managers and crews at SERVPRO of Manistee, Ludington, and Cadillac have seen and handled these issues countless times. You can trust them to help you make it "Like it never even happened" . If you have had a loss, give us a call at 231-723-4872 to have a manager from either our shop at Manistee, Ludington, or Cadillac meet you at your home to start the process.

Smoke and Soot Cleanup

6/23/2021 (Permalink)

Extensive fire damage caused by 4th of July fireworks.

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

• Hot smoke migrates to cooler areas and upper levels of a structure.
• Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
• The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of [[Franchise Name]] will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

• Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

• Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

• Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage? Call SERVPRO of Manistee, Ludington and Cadillac at 231-723-4872

Fire Safety Tips

6/4/2021 (Permalink)

Fire Safety tips for you and your loved ones:

• Electrical issues:

Many fires are caused by extension cords (especially in cold weather). Never use an extension cord to run a heater. Check the cord frequently for frayed or exposed wires.  Never daisy chain an extension cord. Do not use cords as permanent wiring as they are not designed for permanent use. Check to make sure they are rated for the amp draw used. If your lights flicker or you are tripping breakers, something is wrong and needs checked.

• Detectors:

Smoke and CO detectors save lives, Make sure you have them and test them regularly. Michigan code requires them outside each bedroom, hallway, and at the top of any stairway. Plan on replacing them every 10 years as they do expire.

• Fire Extinguishers:

It is a great idea to have a fire extinguisher in the kitchen. Many cooking fires can be quickly extinguished if a Class A or Class K fire extinguisher is available. Garages and areas where flammable liquids are stored need a Class B extinguisher. Remember, if you cannot put the fire out in a few seconds: Get out and call 911. Stuff can be replaced, lives can’t. Let the firemen fight the fire.

• Have a Evacuation plan and practice it:

Countless lives have been saved by homeowners having a plan and making sure children and adults understand and practice it. Make sure everyone knows how to get out (especially when one exit is blocked) and where to meet outside to make sure everyone is safe.

• Clean your chimney and stove regularly 

               Chimney fires are a major cause of fatal fires (especially in rural areas). Always use dry wood if                                                     possible. 

•  Never smoke in bed or when using medication, drugs, or alcohol.      

If you do have a loss, be safe and call the experts at SERVPRO of Manistee, Ludington, and Cadillac @ 877-350-4872 to make it "Like it never even happened."

Improper disposal and extinguishment of smoking materials

4/2/2021 (Permalink)

A few weeks back a northern Michigan Fire Department reported their 6^th fire in the past year caused by improper disposal and extinguishment of smoking materials. This alarming statistic comes as the percentage of smokers has fallen from 33.2% in 1980 to 15.5% in the last year records are available. The National Fire Prevention Association reports that during 2012-2016 over 108 thousand home fires were caused by smoking materials, killing over 3,500 people.  As more and more indoor smoking bans are put in place of the area of origin for home smoking fires has moved to exterior balconies and open porches.

SERVPRO of Manistee, Ludington, and Cadillac urges you to be very careful where you smoke. It doesn’t matter if you smoke cigarettes, pipes, cigars, or even  e-cigarettes in oxygen enriched environments, the potential for fire exists wherever there is smoke. Garages are another dangerous place to smoke due to the storage of fuels such as gas, oil, paint removers and thinners, and cleaning supplies. Your friends at SERVPRO remind you to be careful and if you do have a fire to give us call at 877-350-4872.

Grass fires

4/2/2021 (Permalink)

As spring approaches northern Michigan and the snow is melting in the fields, SERVPRO of Manistee, Ludington, and Cadillac is noticing multiple reports of grass fires daily. The Michigan Department of Natural Resources (MDNR) reports that debris burning is the number one cause of grass fires. After being confined to the house for the winter months (along with COVID rules) everybody wants to get outside and cleaning up the yard is a great excuse. You do need to be careful as the ground may look wet and muddy, but the dry dead grass is perfect fuel for a run-a-way fire. Remember, after the snow is gone a burning permit is required for nearly all fires. 

Another major source of fire ignition is exhaust emissions from small engines from all-terrain vehicles and lawn mowers. Even a spark from a chain saw hitting a wire or stone can cause a fire in the ultra dry grass. One handy way to see if it is legal to burn is to check the map at Michigan.gov/BurnPermit. Remember the #1 rule about fires, whether it is a campfire or leaf and debris burning: "Never leave the fire unattended". When in doubt wait until after a rain or the inevitable late snow that will come to northern Michigan. If you do have a fire, call 911 and then give your friends at SERVPRO of Manistee, Ludington, and Cadillac a call at 877-350-4872 so we can help with the clean up.

But what about fire losses?

11/20/2020 (Permalink)

As anyone who has suffered a water loss and called SERVPRO of Manistee, Ludington, and Cadillac can tell you, SERVPRO's response can be amazing. The phone is answered 24/7 by a trained operator, managers return your call within one hour, and a crew is onsite within 4 hours. But what about fire losses? The first part of the experience is the same and if needed a crew can be onsite boarding up and protecting your home within hours. But fires are different. Often the fire department and maybe a fire Marshall must clear and release the scene before anyone is allow inside the home. Sometimes a C&O (Cause and Origin) representative from the insurance company gets involved. It is not unusual for the home to not have power or water.

Unlike water losses, your insurance adjuster or C&O expert may want to see the scene before it is disturbed and cleaning started. Usually the insurance company will want at least a preliminary estimate before work starts.  If there is structural damage, local building inspectors may get involved to check for code upgrades. Getting the utilities turned on can be a challenge. If subcontractors are needed it may be necessary to wait for their estimates. After hiring SERVPRO none of these possible events are your problem. The highly trained managers and crews at SERVPRO of Manistee, Ludington, and Cadillac have seen and handled these issues countless times. You can trust them to help you make it “Like it never even happened." If you have had a loss, give us a call at 877-723-4872 to have a manager from either our shop at Manistee, Ludington, or Cadillac meet you at your home to start the process.

Cooking fire prevention

10/12/2020 (Permalink)

This past week was the National Fire Protection Association (NFPA) Fire Prevention Week. Their campaign “Serve Up Fire Safety in the Kitchen” focused on three main goals to reduce kitchen fires.

• Never leave cooking unattended
• Do not leave flammable items near the stovetop.
• If you are sleepy or have consumed alcohol, do not use the stovetop.

In this time of COVID 19 and social distancing more meals are being prepared at home.  Unattended cooking is the leading cause of cooking fires and 49% of all home fires start in the kitchen.  Oven mitts, wooden utensils and towels and curtains top the list of items that can cause fires if left near the flame. Always have a fire extinguisher nearby in case you have a stove fire. Be very careful with loose clothing. Clothing fires cause 14% of all home fire deaths.

Other hints include always cook with a lid ready to slide over the pan if flames erupt. Resist the urge to check under the lid…let the pan cool completely as the fire could re-ignite. Never throw water on the fire. Baking and soda and salt work to smother fires but never use flour as it can explode.  Heat oil slowly when frying and sautéing. Be especially vigilant around the holidays. The top 3 days for kitchen fires are Thanksgiving, Christmas Eve, and Christmas Day. Make sure everybody in your home knows the quickest way out of the home and practice your fire escape route.

If you do have a kitchen fire, remember the experts at SERVPRO of Manistee, Ludington, and Cadillac can help make it "Like it never even happened." Give us a call at 887-350-4872 24/7.

Ways to Prevent Garage Fires

12/4/2019 (Permalink)

Fire damage in garages are common and need a fast clean up. SERVPRO is always here to help.

1. Avoid clutter. We will all admit that garages collect stuff- mostly stuff you don’t want in your home and don’t know where else to put it. Recycling, old boxes, unused clothing, bags of grass clippings, scraps of lumber to name a few. Add old appliances, half empty paint and solvent cans, gas and propane containers, grills, tools and you have created a recipe for disaster.
2. Clean up after hobbies. Woodworking, crafting,  painting, and staining all leave debris which has a potential for fire which can start long after completion of your project. Water heaters and boilers (often found in garages) can have open flames that can ignite these items. Simply dropping and breaking a light bulb can cause a spark. Halogen lights get extremely hot and  bumping it with a car, tripping over it, or having a pet knock it over can easily start a fire.
3. Be careful with welding, cutting, grinding; or any work that creates heat and sparks. Battery chargers can also easily cause sparks that can ignite flammable vapors such as brake fluid, lighter fluid, paint thinner, varnish, and gasoline. Obviously, not smoking around these items should top anyone don’t do list
4. Don’t overload outlets and electrical circuits. Many garages only have one or two circuits and it is easy to plug in a tool and a heater and overload the breaker or fuse. While we are talking about heaters do not use them with power strips or cords without first checking the amperage that they are rated to handle. Don’t forget that you may have an old refrigerator plugged in somewhere on the circuit. If it kicks on while you are running a saw or heater, something will have to give.
5. Never use your gas, propane, or charcoal grill in a closed space. This should go without saying, just don’t do it. And do not store the lighter fluid in the garage either.
6. Discard all old paint and rags. If you wish to reuse the rags make sure you store them in a steel bucket with a tight fitting lid or wash them and hang to dry. Store gas and propane  in metal containers or at least on shelves in approved cans.
7. Never store ashes from cleaning a wood stove or fireplace in or near a flammable container. They can start a fire days after you cleaned the stove.
8. Consider a smoke detector or better yet a heat detector which will not go off every time you start the wood sander. Have a working fire extinguisher mounted in a prominent area.
9. If your garage is finished make sure the attic hatch cover is always closed. In the event of a fire, the open hatch will draw the fire into the attic and allow it to spread. Consider not installing a pet door if the garage is attached to your home. Having a fire rated door doesn’t do much good if you cut a hole in it and install a plastic pet door to allow the fire into your home. 
10. In the event of a fire, get out, and close the doors if possible. You do not want to give the fire any oxygen.

SERVPRO of Manistee, Ludington, and Cadillac hopes that you never have to experience a garage, shed, or pole building fire but if you do give us a call the help make it "Like it never even happened.”

The cleaning process on a fire loss

11/4/2019 (Permalink)

The cleaning process is never a “One Size Fits All” process. Every fire is different. Often a board up is required to make the home secure after the fire department leaves. There may be holes in the roof that need tarped, windows may be broken, or doors kicked in. Unfortunately, there are unethical people who prey on citizens who have had a loss. If they see a firetruck at a home, they will come back later to see if anything is left unsecured or unlocked. They may just be curious or “nosey” or they may be looking for something to vandalize or steal.

A large number of fires happen in cold weather when seasonal heat is being used.  Often the home will need winterized to prevent the pipes from freezing and causing further damage, especially if the power is off or the furnace damaged. Perishable food (canned goods and especially liquids) need to be protected and frozen food will soon spoil if not protected. Rotting food in a freezer or refrigerator will ruin the appliance if power is off in the summer. Plants and pets must also be taken care of quickly.

Although fire departments have refined the firefighting process, they still use water which requires drying. Drying a fire loss presents a unique set of challenges. Often there is a delay of several days or weeks before the scene is released from police or cause and origin investigators. Frequently there is no power or heat. It is not unusual for questions on restorability or total loss issues to become important. If the loss requires a pack out, the water damaged contents become important. Once these questions are answered, SERVPRO of Manistee, Ludington, and Cadillac can quickly and efficiently dry the structure and contents and start the cleaning process.

Picture taking hints on a fire loss

10/15/2019 (Permalink)

Photos are critical. Below are some hints and best practices that your contractor should use to document the loss to prevent misunderstandings. They should:

• Use the highest resolutions on the tablet, camera, or phone
• Pay attention to lighting and use the time and date option
• Start with the exterior of the home always going left to right
• Take interior pictures also left to right from the entry door of every room
• Take floor and ceiling pictures including trim and lighting
• Properly label cause of loss pictures
• Document preloss issues (especially on contents)
• Document contents separately from the structure pictures
• Not switch between vertical and horizontal pictures with the camera or phone.

It is not unusual for the carrier (insurance company) to request video documentation which is a walk through video which shows all affected and unaffected areas of the home. Technology is growing so quickly that these videos can now document the loss and even accurately measure each room in 3D. Drones may be used to measure and document the roofs and outside areas of the home. Some carriers have separate companies that they contract with to document and price contents.

After taking the pictures the next step is to make them usable. The contractor will need to create folders and label and sort the “before” structure and contents pictures. They should also have “during” and “after” folders with time stamps. There should also be folders for any contents deemed unsaveable, discarded, or moved off site. Before pictures also help the restoration company reset your contents in their original locations after cleaning.

Another advantage of quality pictures becomes evident when reconstruction is necessary. The company you hire to put the structure back to preloss condition will probably have never seen your home before the fire. Pictures truly do show 1000 words and help you explain what you want it to look like when finished. Good pictures can also help fill out the unsavable lists if you have a large loss and some areas of the home are actually missing. SERVPRO Of Manistee, Ludington, and Cadillac hopes you never have a large fire but if you do, hopefully these tips will help make it easier.

So you had a fire loss

10/2/2019 (Permalink)

You will be amazed on how many people will get involved on this loss. You will of course be dealing with your insurance carrier. (Auto Owners, State Farm, Farm Bureau, Citizens, Fremont, etc.) Your carrier may have a relationship (agreement) with multiple specialty companies including;

1. Laundry or dry cleaning
2. Document drying and deodorization
3. Furniture
4. Debris removal
5. Water damage and drying
6. Smoke odor reduction
7. Electronics restoration
8. Pack-Out, Moving, and Storage
9. Taxidermy
10. Artwork, Heirlooms, or Photography
11. Billiard tables
12. Musical instruments
13. Boardups
14. Winterization

You will need to choose a restoration contractor to take care of the structural cleaning and handle  all or some of the above items. Of course we would like you to choose SERVPRO of Manistee, Ludington, and Cadillac but you will have many options. There are many major restoration vendors, local contractors, and even small mom and pop companies willing to help clean and deodorize your home. Each has advantages and disadvantages.

Make sure you get references from your agent, your adjuster, and customers who have used the vendors for prior losses. Everyone’s goal should be the same---get you back into your home quickly and complete the claim in the most accurate manner possible. Your insurance company just wants to pay what they owe from your policy (contract) that both of you signed. The restoration contractor wants to complete the claim, allow you back into your home, and get paid for what they have done—nothing more, nothing less.

Outdoor Grill Safety

8/5/2019 (Permalink)

July is over which means you already had your big vacation trip. Because fall sports practice (and soon school) are starting, you will be spending more time closer to home. This means the home grilling season is hitting full swing. The National Fire Prevention Association (NFPA) his posted the following hints to help prevent injury and deaths. The NFPA says seven out of every ten adults in the U.S. has a grill or a smoker. That means over 250 million are in use in the U.S.

The biggest fire risks are from failure to clean the grill, leaks in the gas hoses, or breaks in the grill body itself. Obviously, NEVER use your grill inside. That includes garages, three season rooms, or tents. Opening the windows or garage doors will not prevent the buildup of CO2, which is a deadly colorless and odorless gas. Please take a minute and follow the general grill safety rules published by NFPA:

1. Check your grill before you light it for damage and to make sure it is clean. A buildup of grease and fat from the grid and trays can lead to an uncontrollable flame up.
2. Keep the grill away from flammable items. This includes deck rails and garage or home walls. Also look up to make sure nothing above the grill is flammable.
3. Pets and children must be taught to stay at least 3 feet from the grill….it is hot.
4. Never leave the grill unattended, even for a few minutes.

The two main types of grills are propane and charcoal. Always check for leaks before lighting a propane grill, especially if you smell gas. You can check the fittings and hoses easily with a solution of dish washing soap and water. You will see the bubbles forming if there is a leak. Never light a grill unless the top is open to prevent the buildup of excessive gas. Turn the grill off and wait at least 5 minutes if the grill fails to light on the first attempt.

The biggest danger from charcoal grills comes from CO2 gas and improper use the starter fluid. Again, NEVER use your grill indoors. To prevent flare ups use only labeled fuel to light the charcoal. Gas, lighter fluid, and any other flammable liquids can explode and must not be used. They can also leave residues that can contaminate your food. Once the charcoal has been lit, never add more starter fluid. Be especially careful when disposing of the used charcoal. The coals can start a fire long after you believe they are dead.

Take a few minutes to check and clean your grill before an accident happens. SERVPRO of Manistee, Ludington, and Cadillac wishes you a great late summer grilling season and hopes you never have to use our Fire Damage and Restoration Services.

The facts about smoke alarms

3/15/2018 (Permalink)

We all know that smoke alarms play a vital role in saving lives when installed and maintained correctly so why is it that 37% of home fire deaths result from fires in which no working smoke alarm was found to be present?

SERVPRO of Manistee, Ludington and Cadillac has a few tips to ensure the safety of your home by installing smoke alarms. Aside from installing them on every level of your home, they should also be installed away from the kitchen at least 10 feet to prevent false alarms. The National Fire Protection Association recommends that smoke alarms be installed in every bedroom, outside all sleeping quarters and on every level of the house including the basement. 

Test your smoke alarms at least once a month along with changing out the batteries every 6 months. If you hear the alarm chirping, that is an indication that the batteries are running low and you should change them as soon as possible. In addition to batteries, all smoke alarms should be replaced at least every 10 years.

Three out of five fire deaths occur in home where no working smoke alarms or no smoke alarm at was found. The scary part is the risk of dying in a home fire is cut in half with homes that have working smoke alarms. 

For more questions about your smoke alarms, please contact SERVPRO of Manistee, Ludington and Cadillac and we would be happy to help you and answer any questions that you may have.

Tips to avoid Christmas tree fires

12/18/2017 (Permalink)

From the finding and cutting of the perfect tree, to admiring the beautiful decorations and perfectly placed lights. Those are just a couple of the fond traditions so many people have during the Christmas season. 

But did you know just how dangerous Christmas trees can be? According to the National Fire Protection Association, 1 in every 31 Christmas trees become deadly. The US Fire Departments respond to an average of 230 structure fires that stem from a Christmas tree every year. To help ease your mind this holiday season, here are some safety tips to try at home to ensure you have a safe and happy holiday.

Check your lights. If the cords are frayed, have cracked bulbs or have any loose connections, it's time to buy a new strand. 

Be sure to use only a single extension cord that can reach your homes outlet without being to long and getting tangled.

Make sure all outdoor light connectors are away from metal rain gutters and off the ground.

To lessen the chance of a fire, purchase a freshly cut tree and be sure to keep the tree at least 3 feet away from any heat source.

Water your tree every day and properly dispose of it shortly after Christmas before the tree becomes dry.

For more tips on how to prevent a Christmas tree fire in your home this holiday season please log onto https://www.nbcwashington.com/news/local/10-ways-to-prevent-christmas-Tree-holiday-decoration-Fires-362624651.html 

And for any other questions that you may have please visit our website www.SERVPROofmlc.com