So you had a fire loss

10/2/2019 (Permalink)

You will be amazed on how many people will get involved on this loss. You will of course be dealing with your insurance carrier. (Auto Owners, State Farm, Farm Bureau, Citizens, Fremont, etc.) Your carrier may have a relationship (agreement) with multiple specialty companies including;

1. Laundry or dry cleaning
2. Document drying and deodorization
3. Furniture
4. Debris removal
5. Water damage and drying
6. Smoke odor reduction
7. Electronics restoration
8. Pack-Out, Moving, and Storage
9. Taxidermy
10. Artwork, Heirlooms, or Photography
11. Billiard tables
12. Musical instruments
13. Boardups
14. Winterization

You will need to choose a restoration contractor to take care of the structural cleaning and handle  all or some of the above items. Of course we would like you to choose SERVPRO of Manistee, Ludington, and Cadillac but you will have many options. There are many major restoration vendors, local contractors, and even small mom and pop companies willing to help clean and deodorize your home. Each has advantages and disadvantages.

Make sure you get references from your agent, your adjuster, and customers who have used the vendors for prior losses. Everyone’s goal should be the same---get you back into your home quickly and complete the claim in the most accurate manner possible. Your insurance company just wants to pay what they owe from your policy (contract) that both of you signed. The restoration contractor wants to complete the claim, allow you back into your home, and get paid for what they have done—nothing more, nothing less.