What happens if a storm damages your home and you are put on a waiting list?

11/10/2021 (Permalink)

It happens. During the last big micro event in west Michigan we had over 75 claims filed during the first 48 hours. While not ideal, please don't panic. Usually it takes a day or two for the water to completely stop coming in from the floods and help is coming. SERVPRO of Manistee, Ludington, and Cadillac continued to take leads and contact information around the clock. Our three truck mounts and 5 crews were dispatched as quickly as possible. We immediately notified the other SERVPROs in Western Michigan and asked for additional crews. We bunched the jobs by area and sent the first group of Baldwin jobs to the SERVPRO of Mount Pleasant, Clare & Houghton Lake. We did the same thing for Northern Manistee County to the SERVPRO of Big Rapids and sent leads for Mason County jobs to SERVPRO of NE Grand Rapids. Fortunately the Cadillac and Wellston areas were unaffected.

Other SERVPROs in Gaylord and Muskegon also volunteered to send crews if needed. By the end of the week all customers had been helped. When the out of town SERVPROs finished their leads, we sent them 5 more jobs until the list was empty. While being put on a waiting list can be scary, the experts at SERVPRO of Manistee, Ludington and Cadillac can help. Give us a call at 877-350-4872 to start making it “Like it never even happened."